Textured Jewellery Silver Chain Full Rhinestone Heart Pendant Necklace Jewellery

1. Where do you ship from?

We ship all orders from our partner warehouses located in Germany & Ireland. Some products may be shipped directly from our trusted suppliers within the EU or internationally.

2. Which countries do you ship to?

We ship to most European countries including Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and more.

3. How much does shipping cost?

Shipping costs vary by location and will be calculated at checkout.

• EU Orders above €30 → Free Shipping

• EU Orders below €30 → Varies between €3 to €6 depends on the Delivery Location

4. How long will my order take to arrive?

• Standard EU Shipping: 4–9 business days (depending on your country)

• Express EU Shipping: 3–7 business days
  We will send you a tracking link once your order is dispatched.

5. Do prices include VAT / Taxes?

Yes, all prices displayed on our website include VAT for EU customers in accordance with EU consumer law.

6. Do I have to pay customs duties or import taxes?

Orders shipped within the EU Single Market will not incur customs duties. For countries outside the EU, you may be charged import taxes or duties by your local customs office.

7. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and link.

8. What is your return policy?

Items must be returned in their original condition.
Read our full Return & Refund Policy here → https://euphoria-lifestyle.com/policies/refund-policy

9. How can I contact you?

You can contact our customer support team via:
📧 Email: euphorialife8@gmail.com
📱 Social Media: [Instagram/Facebook]
Our team replies within 24–48 business hours.